Refund Policy

Refund Policy for PLR and Goods

Effective Date: October 12, 2024

At PLR and Goods, we want you to be satisfied with your purchase. If you are not fully happy with your order, we are here to help with our straightforward refund policy. Please read the guidelines below to understand how to request a refund or exchange.

1. Eligibility for Refunds

  • To be eligible for a refund, the product must be returned within 14 days of purchase.
  • Items must be unused, in their original packaging, and in the same condition that you received them.
  • Some products, such as custom or personalized items, are non-refundable unless there is a defect or issue caused by us.

2. Refund Process

  1. Contact Us:

    • Email us at PLRandgoods@gmail.com or call (607) 226-4513 to initiate the return process.
    • Provide your order number and reason for the return.

  2. Ship the Product Back:

    • Once approved, send the item to the return address provided in our communication.
    • You are responsible for the return shipping costs unless the item is defective or incorrect.

  3. Inspection:

    • After receiving and inspecting the item, we will notify you about the status of your refund.

  4. Refund Approval:

    • If approved, your refund will be processed, and the amount will be returned to your original payment method within 7-10 business days.

3. Non-Refundable Items

We cannot offer refunds on the following:

  • Custom or personalized products.
  • Gift cards or promotional items.
  • Perishable goods (e.g., baked items) unless defective.

4. Late or Missing Refunds

If you have not received your refund within the expected timeframe:

  1. Check with your bank or credit card company as processing times may vary.
  2. If the issue persists, please contact us at PLRandgoods@gmail.com, and we will assist you.

5. Exchanges

  • We only replace items if they are defective or damaged.
  • If you need to exchange an item for the same product, contact us at PLRandgoods@gmail.com to arrange the exchange.

6. Cancellations

  • Orders may be canceled for a full refund if the request is made before the order is processed or shipped.
  • Once shipped, the order must follow the return policy for a refund.

7. Contact Us

If you have any questions or need further assistance with a refund or return, please reach out to us:

PLR and Goods
Email: PLRandgoods@gmail.com
Phone: (607) 226-4513
Website: https://plrandgoods.com